FAQ - Frequently Asked Questions

General

1. What is PPGEAR's mission?
2. What does PPGEAR stand for?

Equipment

1. How do I know the equipment is authentic?
2. Do you assemble the racket for me?
3. Do you ship outside of Canada?

Apparel

1. How exactly does this clothing operation run?
2. Are shirts available in other colours?

General

1. What is PPGEAR's mission?

   PPGEAR exists to support the sport of ping pong and spread the love of the sport around the world. Table tennis is a great sport and deserves more recognition.

2. What does PPGEAR stand for?

   PPGEAR stands for Ping Pong Gear. Should be obvious enough.

Equipment

1. How do I know the equipment is authentic?

   PPGEAR is authorized by Zeropong to sell Friendship/729 equipment. On Zeropong's Authorized Dealers page, you'll see PPGEAR listed.

2. Do you assemble the racket for me?

   Yes, I can assemble your order for you for Free.

3. Do you ship outside of Canada?

   No, at this time I don't ship outside of Canada.

Apparel

1. How exactly does the clothing operation run?

   Shirts are produced by Cafepress in the USA (so customs charges may apply if you're outside the USA). Cafepress handles collection of money and refunds.

   They are a reputable, award-winning company (Webby Award winner, named in the Top 100 Private Companies in 2005 by AlwaysOn); see their accolades at the bottom of the page. The 30-day money-back guarantee is from Cafepress, not from myself, and does not apply to bulk orders, as bulk orders will not be produced by Cafepress.

2. Are shirts available in other colours?

   Currently Cafepress has a very limited set of colours. Only several items like Ringer T's and Women's Jr. Ringer T's have any colour selection, but Cafepress is working on introducing more colours. Look for them to come out in the near future.

   If you are making a bulk order (which may be printed from a different print shop), I can offer coloured shirts. Inquire further if you have any interest.